From: "SHULTZ,BARRY (HP-Israel,ex1)" <barry_shultz@...>
Date: 2001-01-02T16:16:13+09:00
Subject: [ruby-talk:8502] Re: (Dave & Andy)'s book


> I don't know about Addison-Wesley, but some publishers are
> very good at handling direct phone order shipments to retail
> customers, and the customer service departments have (800)
> numbers as well. (I'm not sure this works outside the U.S.
> and Canada, however.)
> -

I tried this approach and spoke to an A-W customer service in the UK.
They were courteous and efficient in terms of finding me retailer
information
and giving me a price quote, but the price was not competitive with Amazon
( they wanted 20% - 30% more, when taking S&H into account ).

Barry