From: "Mauricio Fernández" <batsman.geo@...>
Date: 2002-12-04T19:20:57+09:00
Subject: Re: Wiki recommendation

On Wed, Dec 04, 2002 at 06:54:24PM +0900, Nat Pryce wrote:
> From: "Ted" <ted@datacomm.com>
> > I'm planning to set up a wiki for non-technical users.  Is there one that
> is
> > of good report and comes well-recommended?
> 
> TWiki is good.

I have used it with moderate success, but it remains very complex if
compared to other wikis. I wouldn't use it if I didn't need its features
(at the time I deployed it I needed access restrictions, file uploads,
inline images and version control, and couldn't find anything else).
 
> However, I found that non-technical users found Wikis very difficult to use.
> They much prefered to edit Word documents in a shared folder on the network.

Agree. Some users would only use the wiki to share .doc files. It was
extremely hard to get them to actually put the content in the wiki.

> If you set up a wiki, make sure you add a lot of beginner level
> documentation to it in really obvious places.

Even this doesn't guarantee anything: TWiki comes with _a lot_ of
documentation integrated inside, but in my case only 7 or 8 out of 25
users were really feeding content, the others simply read it.
And only 3 or so were actually able to format it properly :-|

> Cheers,
>             Nat.
> 
> 

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