From: Nicholas Meyler Date: 2013-05-30T09:59:34+09:00 Subject: Re: I can't unsubscribe, please help Unfortunately, I have the problem, too. Clearly not a unique one. -----Original Message----- From: Matthew Westerberg [mailto:matthew@littlemountainengineering.ca] Sent: Wednesday, May 29, 2013 5:50 PM To: ruby-talk ML; ruby-talk-admin@ruby-lang.org Subject: Re: I can't unsubscribe, please help Thanks, Ryan. I think my issue might be that my email (Outlook) was sending HTML not plain text. I changed that but now I've got a different problem: I don't receive the confirmation email (Step 2 in your description below). And I'm not already unsubscribed because I keep on getting emails from the mailing list. I've since tried sending the initial unsubscribe request in both HTML and plain text and I don't receive any response. I've also tried responding (Step 3) in plain text to the original (Step 2) confirmation emails that I received (before asking for help) but nothing happens: not the final (Step 4) response or even the one I was originally getting about "no effective commands, blah, blah." When I originally sent (multiple) unsubscribe requests, the server responded right away. Any ideas why there is now no response at all? -----Original Message----- From: Ryan Davis [mailto:ryand-ruby@zenspider.com] Sent: Wednesday, May 29, 2013 3:51 PM To: ruby-talk ML Subject: Re: I can't unsubscribe, please help On May 29, 2013, at 13:48 , Matthew Westerberg wrote: > When I reply to it (I've tried replying with "unsubscribe", "# unsubscribe", and with nothing at all) I get a lengthy email in reply saying that my email has no effective commands, etc. Just reply as-is. Don't change the body at all. I just unsubscribed and resubscribed and it worked fine. My steps: 1. send "unsubscribe" in the body to ruby-talk-ctl@ruby-lang.org from my subscribed email address. 2. get back an email for confirmation. 3. hit reply, hit send. It looked something like this: > blah blah > >>>> unsubscribe > unsubscribe-confirm 201305300736321631415926 ryand-ruby zenspider.com > > blah blah I didn't change the body at all. Do make sure that it too is sent from the subscribed address. (I use email address extensions to sort into mailboxes and track spammers... like Nicholas Meyler!) 4. Get a final response that you've been unsubscribed. Extra data: I'm using osx's mail.app and sending/receiving plain text email. Your mail client should also be sending plain text email to ruby-talk-ctl@.