From: Intransition <transfire@...>
Date: 2012-04-23T01:23:01+09:00
Subject: Re: Google Group is Back

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On Friday, April 20, 2012 2:19:17 PM UTC-4, Chad Perrin wrote:
>
> Google's tendency, from what I've seen over the years, is to look like
> it's completely ignoring all complaints.  When complaints reach a level
> of noise and popularity that Google decides it's worthwhile, it quietly
> fixes whatever's wrong, and doesn't ever tell anyone, or let the
> complainers know that their complaints made any difference.  This
> behavior makes it seem like Google is trying to train people to not feel
> that their complaints are addressed so they will not complain, but at the
> same time doesn't want the complaints to get too loud and widespread so
> that eventually Google will fix things if enough people complain loudly
> enough.
>
Probably so. Though I would truly like to know what went down.
 

> It may be that Google fixed things for you in part because someone at
> Google noticed the discussion on this list.
>

If I my persistent messaging on the issue had any contribution to getting 
it corrected then I consider it was time well spent. I have no way of 
knowing for sure, but I suppose until evidence to the contrary arises, it's 
best I assumed so.

Thanks.


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On Friday, April 20, 2012 2:19:17 PM UTC-4, Chad Perrin wrote:<blockquote c=
lass=3D"gmail_quote" style=3D"margin: 0;margin-left: 0.8ex;border-left: 1px=
 #ccc solid;padding-left: 1ex;"><p>Google's tendency, from what I've seen o=
ver the years, is to look like<br>it's completely ignoring all complaints. =
&nbsp;When complaints reach a level<br>of noise and popularity that Google =
decides it's worthwhile, it quietly<br>fixes whatever's wrong, and doesn't =
ever tell anyone, or let the<br>complainers know that their complaints made=
 any difference. &nbsp;This<br>behavior makes it seem like Google is trying=
 to train people to not feel<br>that their complaints are addressed so they=
 will not complain, but at the<br>same time doesn't want the complaints to =
get too loud and widespread so<br>that eventually Google will fix things if=
 enough people complain loudly<br>enough.</p></blockquote><div>Probably so.=
 Though I would truly like to know what went down.</div><div>&nbsp;</div><b=
lockquote class=3D"gmail_quote" style=3D"margin: 0;margin-left: 0.8ex;borde=
r-left: 1px #ccc solid;padding-left: 1ex;"><p>It may be that Google fixed t=
hings for you in part because someone at<br>Google noticed the discussion o=
n this list.</p></blockquote><div><br></div><div>If I my persistent messagi=
ng on the issue had any contribution to getting it corrected then I conside=
r it was time well spent. I have no way of knowing for sure, but I suppose =
until evidence to the contrary arises, it's best I assumed so.</div><div><b=
r></div><div>Thanks.</div><div><br></div><blockquote class=3D"gmail_quote" =
style=3D"margin: 0;margin-left: 0.8ex;border-left: 1px #ccc solid;padding-l=
eft: 1ex;"><p></p><p></p><p></p><p></p></blockquote>
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