From: Pat Eyler <pate@...>
Date: 2002-03-25T22:07:23+09:00
Subject: Re: ruby for helpdesk system

On Mon, 25 Mar 2002, [iso-8859-1] "Pe�a, Botp" wrote:

> Hi ALL:
>
> Can anyone point me to a link of resources in creating a helpdesk system
> using Ruby?

I think you're asking the wrong question.  You need to break things down a
little bit further before you can get a sensible answer.

Are you planning on writing a web based system?  If so then you might look
for help with IOWA, erb/eruby, mod_ruby, or the like.

Will it have a GUI?  Maybe Ruby/Tk, Ruby/Gtk, or FXRuby would be good to
look at.

Is there an email interface?  RubyMail and TMail are problably the places
to look.

How are you storing data?  If you're using an SQL RDBMS, you'll want to
look at DBI.

Good luck,
-pate

>
> I've search thru google and found f2w which is written in phyton (maybe
> since it requires zope). In this case then, does anyone know of a phyton to
> Ruby converter?
>
> Thanks -botp
>