From: James Britt <james.britt@...>
Date: 2008-09-15T04:12:40+09:00
Subject: Re: RubyConf hotel: Only single-bed rooms available at group rate?

Richard Kilmer wrote:
> We very much apologize if this has inconvenienced folks, our intent was 
> to make this run smoothly, but we don't control all these hotel 
> employees and the horrible systems that they use.


Things look much, much better now, and thanks very much for your time 
and trouble to make things go right.




James Britt

(Ex-hotel worker who knows just how horribly wrong things can go)