From: Austin Ziegler Date: 2007-03-03T09:36:32+09:00 Subject: Re: RubyInline On 3/2/07, MenTaLguY wrote: > On Sat, 3 Mar 2007 07:06:22 +0900, Ryan Davis > wrote: >> Filing a bug != subscribe to mailing list. My whole point was that >> mailing lists are fleeting and not even remotely guaranteed to be >> tracked over time. That is why we have bug dbs in the first place. > Non-rhetorical question: personally, do you prefer users to file bug > reports, or do you prefer them to ask questions when they are in doubt > whether an error they are seeing is the consequence of a bug or their > own mistake? It depends. Certain things are complex enough that I want questions first (especially with PDF::Writer); what I *don't* like is having to answer questions that I've answered over and over again ... Part of my problem on top of everything else is that I think that the bug tracker in GForge completely sucks. I don't have anywhere I want to run Trac (and I'm not convinced I want to run Trac, either) and I haven't yet made a decision with respect to the Google Code bug tracker. Honestly, I've written a better bug tracker than the one provided in GForge, but as it's in perl I don't maintain it anymore (I'm not even sure I carried the source forward when I switched computers this time). -austin -- Austin Ziegler * halostatue@gmail.com * http://www.halostatue.ca/ * austin@halostatue.ca * http://www.halostatue.ca/feed/ * austin@zieglers.ca