From: Bil Kleb Date: 2006-12-07T00:40:06+09:00 Subject: Re: What's the current standing of Rant vs. Rake? Daniel Berger wrote: > > If there's a compelling reason to switch, then people will switch. If > not, they won't. The ol' Beckhard-Gleicher model of change: change if dissatisfaction * appeal * plan > cost_of_change See also Moore's /Crossing the Chasm/. Later, -- Bil Kleb http://kleb.tadalist.com/lists/public/427170