From: Andy Stone <xsltguru@...>
Date: 2005-05-04T03:37:23+09:00
Subject: Re: Bug Tracker

Thanks Phil,

As I said with the initial post, I was writing this regardless, but
just wanted to see what had been done with Ruby/Rails that I could
possibly extend.  Our feature request is very specific and it's nice
to see the alternatives the other people have mentioned.  (Especially
like the subversion interface)

It will definitely have a pluggable architecture as we would like to
include portions of this system into our intranet.  We are also
planning on writing an inventory system with ruby/rails that will
integrate with the bug tracker.  So, for instance, "john" reports a
bug with some application he has installed. We want the ability to
link (plug into) to the inventory system to see what type of computer
he has, the applications he has installed, etc...  This is a very
specific, but beneficial feature that we want and knowing that's not
the norm, we decided to write such a beast.  There are a host of other
features that we need and will include.

My plans for setting this up would be to use gems so it would be as
simple as rails.

I'm a big fan of Ruby and would like to see it rule the world.

thanks,
andy

On 5/3/05, Phil Tomson <ptkwt@aracnet.com> wrote:
> In article <1115131538.406428.180220@g14g2000cwa.googlegroups.com>,
> Dema <demetriusnunes@gmail.com> wrote:
> >If you're using Subversion for source-code repository, I would stronly
> >recommend using TRAC (http://www.edgewall.com/trac/) (even if you
> >don't). The ticket system they have is simple but just works(tm), the
> >interface is beautiful and the whole thing is written in our
> >friend-language Python.
> >
> >Andy Stone wrote:
> >> Hello all,
> >>
> >> We've been looking for an alternative bug tracking system.  We were
> >> using Bugzilla, for a long time, but when we opened it up for client
> >> entries we found the interface non-geek friendly.  So, we went to
> >> Mantis which is ok, but we had to write some additional modules to
> >get
> >> our base requirements (i.e.  LDAP authentication).  We never fell in
> >> love with the features of Mantis and missed some of the capabilities
> >> of Bugzilla.  So, after looking around for a while the CTO asked if I
> >> would like to write one using Ruby/Rails.  I should also mention that
> >> this will be open-sourced.  Has anyone started such a project that I
> >> may be able to help with?  I will be writing one regardless, just
> >> thought it would be better to ask the group and combine forces rather
> >> than to split up the effort.
> >>
> >> thanks,
> >> andy
> >
> 
> It's funny how everyone is trying to talk Andy out of this project.  If
> the CTO wants him to write this thing and even wants him to use
> Ruby/Rails and will allow it to be open sourced - well, it sounds like a
> great opportunity.
> 
> It would be great if we had a 'best-of-breed' bug tracking system that just
> happened to be written in Ruby/Rails.  It seems like a great combination
> and it could only help further the reach of both Ruby and Rails.  Yeah
> there are a lot of bug tracking systems out there, but there's always
> room for improvement.
> 
> I would suggest some sort of a pluggable architechture that allows
> for easy customization - but you probably already were planning something
> like that.  Like Rails, it should also be very easy to set up and use
> immediately.
> 
> Phil
> 
>