From: ptkwt@... (Phil Tomson)
Date: 2005-05-04T03:05:00+09:00
Subject: Re: Bug Tracker

In article <1115131538.406428.180220@g14g2000cwa.googlegroups.com>,
Dema <demetriusnunes@gmail.com> wrote:
>If you're using Subversion for source-code repository, I would stronly
>recommend using TRAC (http://www.edgewall.com/trac/) (even if you
>don't). The ticket system they have is simple but just works(tm), the
>interface is beautiful and the whole thing is written in our
>friend-language Python.
>
>Andy Stone wrote:
>> Hello all,
>>
>> We've been looking for an alternative bug tracking system.  We were
>> using Bugzilla, for a long time, but when we opened it up for client
>> entries we found the interface non-geek friendly.  So, we went to
>> Mantis which is ok, but we had to write some additional modules to
>get
>> our base requirements (i.e.  LDAP authentication).  We never fell in
>> love with the features of Mantis and missed some of the capabilities
>> of Bugzilla.  So, after looking around for a while the CTO asked if I
>> would like to write one using Ruby/Rails.  I should also mention that
>> this will be open-sourced.  Has anyone started such a project that I
>> may be able to help with?  I will be writing one regardless, just
>> thought it would be better to ask the group and combine forces rather
>> than to split up the effort.
>> 
>> thanks,
>> andy
>

It's funny how everyone is trying to talk Andy out of this project.  If 
the CTO wants him to write this thing and even wants him to use 
Ruby/Rails and will allow it to be open sourced - well, it sounds like a 
great opportunity.  

It would be great if we had a 'best-of-breed' bug tracking system that just 
happened to be written in Ruby/Rails.  It seems like a great combination 
and it could only help further the reach of both Ruby and Rails.  Yeah 
there are a lot of bug tracking systems out there, but there's always 
room for improvement.
 
I would suggest some sort of a pluggable architechture that allows 
for easy customization - but you probably already were planning something 
like that.  Like Rails, it should also be very easy to set up and use 
immediately.  

Phil