From: Andy Stone <xsltguru@...>
Date: 2005-05-04T00:11:48+09:00
Subject: Re: Bug Tracker

FogBugz has the same technical drawbacks (in our view) as Trac.  And
unless it does everything we would like out of the box, we wouldn't
pay for the product.

I guess it seems I'm being strict and close minded about these issues,
but really I'm not.  I promise :)  We have spent considerable time
reviewing the technologies that have been implemented over the course
of mergers and acquisitions and have a developed a restructuring plan
that will make our lives easier and possibly free up a weekend here or
there :)

On 5/3/05, Kristofer Goss <krsgoss@gmail.com> wrote:
> You could also look at FogBugz.  Its pretty affordable, and has
> features geared towards customer facing tasks like forums, defect
> reporting, etc.  It also runs on both Unix and Windows.  BugTrack
> seems to have drawn some inspiration from it as well IMHO.
> 
> -Kris
> 
> On 5/3/05, Tom Copeland <tom@infoether.com> wrote:
> > On Tue, 2005-05-03 at 22:44 +0900, Andy Stone wrote:
> > > Hello all,
> > >
> > > We've been looking for an alternative bug tracking system.  We were
> > > using Bugzilla, for a long time, but when we opened it up for client
> > > entries we found the interface non-geek friendly.  So, we went to
> > > Mantis which is ok, but we had to write some additional modules to get
> > > our base requirements (i.e.  LDAP authentication).  We never fell in
> > > love with the features of Mantis and missed some of the capabilities
> > > of Bugzilla.  So, after looking around for a while the CTO asked if I
> > > would like to write one using Ruby/Rails.  I should also mention that
> > > this will be open-sourced.  Has anyone started such a project that I
> > > may be able to help with?  I will be writing one regardless, just
> > > thought it would be better to ask the group and combine forces rather
> > > than to split up the effort.
> >
> > There's BugTrack:
> >
> > http://rubyforge.org/projects/bugtrack/
> >
> > Yours,
> >
> > Tom
> >
> >
> 
>