From: Dave Thomas <dave@...>
Date: 2004-09-16T07:14:47+09:00
Subject: Re: [ANN] Programming Ruby available for pre-order


On Sep 15, 2004, at 17:09, Dietmar Gack wrote:

> But what I dislike in your shop is that my orders I typed in aren't
> acknowledged. I would like to get a summary of my orders in front 
> before I
> confirm them. So that I can still correct small mistakes.
> Additionally the form forced my to give in a State/Province, but there 
> is
> actually no such thing in Germany, at least you don't put it normally 
> on
> your mail. Maybe an adopting form for each country would be nice :)

We've been battling this software ever since we went online with it: to 
be honest if we'd known then what we know now we'd just have written 
our own. However, with Visa and Mastercard getting every more paranoid, 
we felt it was better to go with a hosted solution at a big provider 
such as Verio rather than do it ourselves. In terms of security, that's 
been a good decision. In terms of functionality, it could be better, I 
agree.

>
> One more question, the double package or only the pdf, is it 
> exclusively for
> your shop or will for instance Amazon or any other online book shop 
> also
> have this offer?

We're the only folks selling the PDF.

Cheers


Dave