From: Ilias Lazaridis <ilias@...>
Date: 2005-05-16T00:58:41+09:00
Subject: Re: Suggestion for avoiding incivilities

Gavin Sinclair wrote:
> Hi all,
> 
> Recently there have been some questions and statements on this list
> that have caused people to feel frustrated and reply in a frustrated
> manner.  You have my sympathies.

http://lazaridis.com/core/eval/filter.html

> What I've noticed, however, is that Nobu does a good job of just
> answering the question or statement and leaving it at that.

Even the most essential questions remain unanswered within a few threads.

> Rather than have outpourings of frustration which descend into
> off-topic rants, can I suggest the following approach?
> 
>   Let Nobu deal with it, and the rest of us stay silent.

It is not fair to let one person deal with the failures of a whole 
team/project.

> If you feel like replying in frustration, first read
> http://members.aol.com/intwg/trolls.htm and be reassured that staying
> silent is probably the most effective thing you can do.

The most effective thing is the most natural thing:

  * simply answer to the questions.
  * extract corrections which can be applied
    * (e.g. to website/documentation)
      * reducing this way entry barriers

> Thanks for your attention.

Please tag future topics of this kind with "[OT]".

> Gavin

.

-- 
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