From: Gavin Sinclair Date: 2005-05-15T19:37:51+09:00 Subject: Suggestion for avoiding incivilities Hi all, Recently there have been some questions and statements on this list that have caused people to feel frustrated and reply in a frustrated manner. You have my sympathies. What I've noticed, however, is that Nobu does a good job of just answering the question or statement and leaving it at that. Rather than have outpourings of frustration which descend into off-topic rants, can I suggest the following approach? Let Nobu deal with it, and the rest of us stay silent. If you feel like replying in frustration, first read http://members.aol.com/intwg/trolls.htm and be reassured that staying silent is probably the most effective thing you can do. Thanks for your attention. Gavin