From: Joel VanderWerf <vjoel@...>
Date: 2004-08-27T06:01:02+09:00
Subject: Re: URGENT: what's the bug reporting system now?

Warren Brown wrote:
>>>Does ruby-bugs@ruby-lang.org still work?
>>
>>No.  It has been stopped since "the cracking".
>>
>>
>>>What is the current official way of reporting bugs?
>>
>>ruby-talk, or ruby-core.  But we can restart it
>>(probably using different tool) on the same URL
>>before the pickaxe will be out.
>>
>>Since the situation is urgent, we need to decide it
>>right now.
>>
>>Any ideas?
> 
> 
>     I would vote for reactivating the email address
> (ruby-bugs@ruby-lang.org) for three reasons:
> 
>     1) It saves Dave a lot of trouble :o)
>     2) We don't have to publish a new "official" URL (or email, or
> whatever).
>     3) It can be easily redirected to whatever tool or tools we want to
> handle bugs in the future.  If something goes down, we could even
> temporarily redirect the emails into someone's mailbox until the tool is
> repaired or replaced.
> 
>     Basically, it allows us an easy measure of indirection while keeping
> a consistent interface.  Kind of like encapsulation...

Indirection is good. But it's easier to encapsulate an email interface 
in a web interface than vice versa. For maximium flexibility, what about 
choosing a url that is the first thing anyone would guess if they wanted 
to go to ruby-lang.org and report a bug? Something like:

http://www.ruby-lang.org/bug-report.html

(There's nothing there now.)

If email turns out to be the way to go, this page could simply have an 
email form, or just display the email addr.